Our clients tell us that the answers to all those questions
are vital to maintaining profitability of their organization. The solution
for a winning team starts with clearly defining the hard and soft skills
needed for superior performance of any job. Describing the necessary
behavior of a person who will always be able to deliver superior performance
and hiring that person will assure optimizing performance.
Finding and retaining the right person is critical because
research has proven that job-related talents are directly related to
job satisfaction and personal performance.
Defining superior performance in jobs is increasingly
contingent on ‘soft skills’. With information services driving
the economy, performance will increasingly depend on our thinking and
relationship abilities. Daniel Goleman addressed the emerging imperative
for soft skill competencies in his best selling book, “Emotional
Intelligence”. Goleman’s studies revealed that some emotional
intelligence competencies are at least twice as important as technical
But, if you don’t know the soft skill competency
requirements of the job, how can you design a development program so
it relates and how do you know what to look for in applicants? Therefore,
if you don’t know what to look for in applicants, you won’t
know which applicant to hire.
We look forward to discussing how you can make sure
that you are hiring, retaining and developing the right talent increasing
your bottom line.
· Job Benchmarking
· Talent Selection
· Employee Coaching
· Employee Development
· Performance Appraisals
· Succession Planning
· Organization Development
Click here to learn more about
hiring and retaining performance champions.